Shipping Policy

1. Order Processing All orders are processed after order confirmation. Orders are usually prepared and dispatched within 1–3 working days, depending on product availability. You will be informed once your order is ready for dispatch. 2. Delivery Method We do not use standard courier services. Products are delivered manually through: Porter Uber Rapido Or other local transport partners based on availability This ensures safe handling of heavy and sensitive elevator components. 3. Door Delivery Charges Door delivery charges are NOT included in the product price. Delivery charges are calculated at the time of delivery, based on: Distance Package size and weight Transport partner rates The final delivery cost will be informed to the customer before dispatch. 4. Delivery Timeline Delivery time may vary depending on: Customer location Transport partner availability Traffic and local conditions Same-day or next-day delivery may be possible for nearby locations. 5. Delivery Area We currently deliver within the serviceable regions based on transport availability. For bulk or outstation orders, delivery feasibility will be confirmed after order placement. 6. Inspection at Delivery Customers are requested to inspect the product at the time of delivery. Any visible damage or mismatch should be reported immediately upon receipt. 7. Delays & Exceptions Cedar Elevators Components is not responsible for delays caused by: Transport partner issues Weather conditions Unforeseen logistical challenges However, we will always assist in tracking and coordination. 8. Support & Communication For any shipping-related queries, customers can contact us through our official communication channels. Our team will assist you with delivery updates and coordination.