Returns & Refunds
Review how returns work. We aim for transparency so you can shop with confidence.
Is my item returnable?
Returnable Items
- Standard components (Buttons, PCBs, Cables)
- Unopened and unused products
- Items with manufacturing defects (within 7 days)
Non-Returnable Items
- Custom-ordered parts (Rails cut to size)
- Electronic items if seal is broken
- Used or installed items
Return Window: 7 Days from Delivery
Easy Return Process
1. Raise Request
Go to 'My Orders' and select Return.
2. Approvals
Team verifies photos/reason (24hrs).
3. Pickup
Courier partner collects item (48hrs).
4. Refund
Refund initiated after quality check.
Refund Timelines
| Payment Method | Refund Destination | Time to Reflect |
|---|---|---|
| UPI / Credit Card / Netbanking | Source Account | 5-7 Business Days |
| Cash on Delivery (COD) | Bank Account (NEFT) | 3-5 Business Days |